Unsupported video codec

– Brkfst utilizes video encoding information to determine aspect ratio compatibility
– A common video codec HEVC (H.265) is not widely supported by browsers
– Using the same MP4 container, re-encoding the video to an AVC (H.264) will allow Brkfst and most browsers to play and validate your video
– If you are on a PC: Download VLC for free. Here is a video showing the steps to update the code
– If you are on a Mac these instructions

WidthxHeight is not 1:1 / 2:3 / 4:5 / 9:16

  • BRKFST will only accept the following aspect ratios:
    • 1:1
    • 2:3
    • 4:5
    • 9:16
    • 16:9 (starting in September 2024)
  • Ad platforms your creative may be launched on requires a tight 1% tolerance on ad placements
    • If you file is not accepted, please make sure the dimensions are within the 1% tolerance
  • The general recommendation is that your 9:16 videos are 1080 pixels wide by 1920 pixels high, your 1:1 videos are 1080 pixels wide and high, and your 4:5 videos are 1080 pixels wide by 1350 pixels high

Why can’t I submit my videos?

  • If a brief requires two or more modules then you have to upload a video to both. If you are trying to upload just for one module then upload a blank short video for the other modules as a placeholder.
  • Ensure the Specs of your video are correct
    • 1080:1920 [9:16] pixels aspect ratio & 1080:1080 [1:1] pixels aspect ratio
    • ** These are the pixel tolerance for 9:16 & 1:1 (anything outside of the tolerance will not upload to the platform, please double-check this when submitting)
    • Saved as .MP4 & .GIF (For the gif modules)
    • Maximum file size of 4GB
    • Make sure the video length is under the specification listed in the brief
    • Unsupported character in file name < > ? ( )